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Product Name:
Cart Insurance
Product Description:

RISK COVERED

INSURALBE INTEREST

Up to PKR
Section -1 Physical Damage  
Cart Equipment 20,000
Stock 20,000
Total Property Damage (Section-1) 40,000
SECTION-2  
Cash in Safe 5,000
Personal Accidental Death and Permanent Disability (benefits as per schedule) 50,000
Accidental Medical Reimbursement (AMR) 10,000
Total of Personal Accident Insurance 60,000
Total Sum Insured 105,000
FOC for JazzCash Business customers subject to eligibility criteria defined by JazzCash
Definition:
This product is designed for cart owners who run their micro-businesses through carts. The insurance covers the cart/equipment, stock, and medical expenses.
Coverage Details:
(Cart/Equipment and stock insurance & Personal Accident Death and Disability including (Accidental Medical Expenses and Cash)
Coverage Amount:

FOC for JazzCash Business customers subject to eligibility criteria defined by JazzCash

Coverage Duration:
30 days only
Eligibility Criteria:
Merchant is automatically enrolled for this plan based on their monthly QR/payment acceptance usage.
T&Cs/Exclusion:
CAUSE OF LOSSES
  • Fire and Lightning
  • Riot and Strike
  • Malicious Damage
  • Explosion
  • Impact Damage
  • Burglary and House Breaking.
  • Aircraft Damage
  • Earthquake, Fire and Shock
  • The risk of burglary is covered consequently upon actual forcible and violent entry upon the said premises
  • No underinsurance will be applicable and no declaration required
  • Fire and Allied Peril Insurance is on a single loss basis. Once a claim is settled, the coverage would be exhausted.
SECTION-2 (CASH IN SAFE)
In addition to Fire and Allied Perils, this cover includes Cash in Safe / Counter Theft & Snatching.
  • Maximum ONE claim will be entertained during the year for Cash in Safe
  • Mysterious disappearance is excluded
  • Cash coverage is for cash which belongs to the insured only.
SECTION-3 (PERSONAL ACCIDENT & ACCIDENTAL MEDICAL INSURANCE)
24 hours Personal Accidental resulting in injury, death, permanent Total /Partial, Total and temporary partial/ total disablement including accidental Medical Emergency.
Minimum Eligibility Age: 18 years and Maximum Eligibility Age: 65 years
The insurance provided under this plan does not cover any loss resulting from or caused directly or indirectly, wholly or partly, by:
  • Natural death; suicide or self-inflicted injury (sane or insane); injury or death while under the influence of alcohol or drugs; war and allied perils; civil unrest; or injury or death arising from any unlawful act are excluded.
  • Communicable Disease & Acute Diseases (such as an Epidemic / pandemic, corona virus, diseases etc
  • Disability arising from Sickness, Pre-existing conditions, mental, psychiatric and nervous disorders.
  • Pregnancy, miscarriage, childbirth or any malignant disease occurring in or in connection with female reproductive organs.
  • Bodily injury willfully incurred.
  • Death, bodily injury due to resulting from or happening during intoxication, insanity, fighting or unlawful act on part of the Insured customer or surgical or medical treatment, except in case where such treatment is made necessary by the particular injury for which the claim is made.
SUBJECTIVITIES:
The product terms and conditions shall be reviewed on quarterly basis and will be subject to change in case of loss ratio deteriorates.
Claim Document requirement:
1. Fire & Cash Claims:
  • List of damaged/lost items
  • Pictures of damages
  • Copy of stock register/ledger book/cash register.
  • Police report (in case of burglary).
2. Personal Accident:
  • Police report of accident
  • NADRA death certificate
  • Hospital death certificate
  • CNIC copy of deceased & beneficiary.
Customer Services Contact Points:
24/7 helpline for customer support Tel: (021) 111-000-301
Disclaimer:
JazzCash acts solely as a provider for insurance products, whereas TPL Insurance is the risk underwriter solely responsible insurance servicing and claims decision.
SECP – Contact Details
If you have any complaint or grievance against the insurance company, in respect of your insurance policy, you may file your complaint with the following offices:
1. Federal Insurance Ombudsman

2nd Floor, Pakistan Red Crescent Society Annexe Building, Plot No. 197/5, Dr. Daud Pota Road, Karachi.

Phone: 021-99207761-2 & Website: www.fio.gov.pk

2. Official Coordinator, Small Disputes Resolution Committee (Islamabad)

The Management Executive, Insurance Division, 3rd  Floor, NIC Building, 62-Jinnah Avenue, Blue Area, Islamabad.

Phone: 051-9195391, UAN:  051-111-117-327 ,Email: [email protected]

3. Official Coordinator, Small Disputes Resolution Committee (Karachi)

The Deputy Director, Specialized Companies Division, 5th Floor, State Life Building No. 2, Wallace Road, Off I.I Chundrigar Road, Karachi.

Phone: 021-99002021, UAN:  021-111-117-327, Email: [email protected]

4. Official Coordinator, Small Disputes Resolution Committee (Lahore)

The Deputy Registrar of Companies, Company Registration Office – Lahore, Associate House, 3rd & 4th Floor, 7-Egerton Road, Lahore.   

Phone: 042-99014050, UAN: 042-111-117-327, Email: [email protected]

5. Securities & Exchange Commission Of Pakistan

Toll Free No: 0800-88008