loader image

Bike Insurance

Bike Insurance

Embark on worry-free rides with our Bike Insurance. Whether you’re cruising through city streets or conquering off-road adventures, our Bike Insurance offers comprehensive coverage against accidents, theft, and unforeseen mishaps. Ride with confidence, knowing that you are shielded from the unexpected.

Auto

Key Features

Auto

Smart Ride

Insure your bike affordably with TPL Smart Ride. Shield against theft and total loss hassle-free.

Auto

Smart Ride Plus (Comprehensive)

Secure your motorbike through TPLI’s comprehensive coverage of theft, total Loss, accidental damage, third party liability.



Coverage Smart Ride Smart Ride Plus
Theft
Total Loss
Accidental Damage
Third party liability

Smart Ride Smart Ride Plus
Rider coverage and third party liability coverage is excluded. Above rates are exclusively for local assembled motorcycles and sum insured will not exceed over Rs. 180,000/-
Mechanical and Electrical breakdown / failure and any other non-accidental damage is not covered. Rider coverage excluded.
In case of any claim if the motorcycle unique ID is found to be incorrect/damaged/tempered/ misaligned/mismatched with the purchase documents then TPL Insurance Ltd will not be liable to pay any claim. Mechanical and Electrical breakdown / failure and any other non-accidental damage is not covered.
Pre-Inspection is mandatory and Preexisting damages are not covered. In case of any claim if the motorcycle unique ID is found to be incorrect/damaged/tempered/ misaligned/mismatched with the purchase documents then TPL Insurance Ltd will not be liable to pay any claim.
Standard Market Value Clause & Standard Depreciation Clause applied.
Pre-Inspection is mandatory and Preexisting damages are not covered.

Smart Ride Smart Ride Plus
Insurance rates quoted above are inclusive of Govt. levies and taxes. Any increase thereon shall be charged under policy premium. Insurance rates quoted above are inclusive of Govt. levies and taxes. Any increase thereon shall be charged under policy premium.
Above rates are exclusively for local assembled 70CC & 125CC chinese motorcycles. This quote is valid for students only and subject to providing student ID.
This quote is valid for students only and subject to providing student ID. The quoted rates are subject to quarterly review of motorcycle details and satisfactory loss ratio.
The quoted rates are subject to quarterly review of motorcycle details and satisfactory loss ratio. Futher terms and conditions will be revised if the loss ratio crosses a threshold of 70%.
Futher terms and conditions will be revised if the loss ratio crosses a threshold of 70%. Deductible of Rs. 5,000/- OR 10% of the sum insured (whichever is higher) on each and every loss.
Deductible of 10% of the sum covered in case of theft/snatch/total loss. Deductible of 15% of the sum covered in case of theft/snatch/total loss.
Insured will provide all documents required by the TPL claims department at the time of claim intimation.In case of loss/claim, TPL Insurance Ltd appointed surveyor verdict will be considered as final. Third party liability is limited up to Rs. 10,000/- (annual aggregate) for both property damage and bodily injury.
Standard Market Value Clause & Standard Depreciation Clause applied. Insured will provide all documents required by the TPL claims department at the time of claim intimation.In case of loss/claim, TPL Insurance Ltd appointed surveyor’s verdict will consider as final.
Insured will provide all documents required by TPL Insurance Ltd. Insured will provide all documents required by TPL Insurance Ltd.
Mandatory requirement of KYC (Know Your Customer) Form duly signed by an authorized signatory with complete supporting documents. Mandatory requirement of KYC (Know Your Customer) Form duly signed by an authorized signatory with complete supporting documents.
Premium payment at inception of coverage as per SECP rule 58 of Insurance rules SRO 89(I)/2017. Premium payment at inception of coverage as per SECP rule 58 of Insurance rules SRO 89(I)/2017.


Frequently Asked Questions




What is a Smart Ride Plus (Comprehensive) policy?
It is an accidental policy that covers your motor bike from all aspects, i.e., Accidental damages, Total Loss, Theft/Snatch, and Third Party Liability.

I have selected the wrong start date, can I change it?
Yes this can be done through a letter or email.

What is deductible/excess and is this applicable on my policy?
It is an amount which is borne by you if you make any claim. In case of smart ride, deductible of 10% of the sum covered in case of theft/snatch/total loss. For Smart Ride Plus, Deductible of Rs. 5,000/- OR 10% of the sum insured (whichever is higher) on each and every loss. Deductible of 15% of the sum covered in case of theft/snatch/total loss for smart ride plus.

What if I change my mind and no longer require the policy?
You can cancel your policy at any time. Cancellation, however, is subject to short period rates that are mentioned in your policy document. Kindly note that once policy is issued the government levies and taxes are not refundable.

Will I have to cancel my policy if I buy a new motor bike?
No, in most cases we can simply change your vehicle details on your policy. Depending on your new vehicle, the premium will be adjusted accordingly. Please call our customer services team on 111-000-301 for a quote.

Can I give permission for other people to speak to you on my behalf?
For security reasons it is advisable that the policyholder deals directly with us. You can, however, nominate another person to contact us on your behalf, if necessary. You will have to provide permission and the nominated person(s) details. For security purposes, we will keep their details on file. Named drivers do not automatically have authorization to discuss the policy or make any amendments, unless you have given permission.

If I cancel my policy, what are the fees?
There are no fees for cancellation, however, refund of premium on cancellation is subject certain deduction on account of short period, claim taken on policy, Government levies and taxes, etc.

Can I sell my insurance policy with my bike?
The insurance policy cannot be sold to any other person.

What are the quick points I need to check in my Vehicle Insurance Policy?
All the information must watch with your details in Registration book including CC, make, model, Fuel Type, etc. You will receive your documents within 3 working days.

I would like to discuss the details of my quote, which number do I call?
You can call our contact center on 111-000-301.

Why have you asked me to send a copy of my driving license?
In case of an accident the driver must hold a valid driving license failing which claim is rejected.

I am moving home – will this affect my premium?
No, unless you are moving to an area that is not generally covered by us.

What are exceptions of my vehicle insurance policy?
All exceptions are mentioned in your policy, for details you may contact our call center on 111-000-301.

If I want to cancel my policy what should I do?
You are required to submit a written application along with original policy documents.

Can Insurance Company cancel my policy?
Yes, the Company may cancel the policy by giving seven day notice period.

Can anyone in my family ride the bike owned by me?
Yes, provided he/she has valid driving license.

I have had an accident. How do I make a claim?
Download TPL Insurance Mobile App and intimate your claim instantly. Share your claim details, upload the pictures of your bike for self-survey and your claim invoice on TPL Insurance Mobile App for instant claims.

How quickly do I need to report an accident?
All claims should be reported as soon as possible to our contact center or mobile App immediately.

What happens if my motor bike has been stolen/snatched?
Download TPL Insurance Mobile App through Play store or App store and make your claim through TPL Insurance Mobile App.

Why do I need to tell you about an accident so quickly?
By notifying us as soon as possible about an accident, we can settle your claim quickly and can take measures to prevent further loss. Moreover, instant reporting of a claim will help you to narrate the entire incidence that is fresh.

I bought vehicle and insurance policy from the seller; will company entertain my claim?
The insurance policy is a contract between Insured and the Insurer, as soon as any change is brought in any details of the Insured or the item insured it had to be informed to the Insurer therefore, when vehicle is sold out to any person, even a family member, the policy becomes void and the new owner cannot take claim from the Insurance Company.

I have had an accident but I do not want to make a claim, Should I still tell my motor insurance company?
Yes, you should always tell your insurance company about any incident involving the insured even if no Claim is needed.

Can I use my own repairer?
Yes

What if a person lost his life while I am driving my bike? Will compensation be provided?
Yes, it falls under third party Bodily injury for smart ride plus.

Can I get my bike repaired from any workshop?
Yes, you can get it repaired from any workshop. Please share the invoice when lodging for your claim.

What happens if the accident is my fault?
If the policy is comprehensive insurance your vehicle as well as third party damage will be taken care of by us, subject to production of insurance policy and details of the third party claim.

My bike’s engine is seized, can I claim this loss?
This is accidental policy and any mechanical or electrical faults or seizing of engine or fault of any part is not covered under this policy.

Is depreciation applicable from date of purchase or date of registration or date of manufacturing?
Depreciation is applicable from date of manufacturing.

What is the process of claim intimation?
Download TPL Insurance Mobile and make your claim through it with few easy steps:

  • Tap ‘Make a Claim’
  • Select your policy
  • Share claim details
  • Self-survey
  • Upload your claim invoice
  • Submit
What are the documents required if I claim for partial loss?
On partial losses in which a vehicle is hit by some object, we require

a) Copy of valid Driving license of Insured/Driver,
b) Copy of CNIC of Insured and driver,
c) Police report, if accident had taken place on Highway,
d) Copy of Insurance certificate,
e) Copy of registration book.
On accessories theft claim, we require

a) Copy of valid Driving license of Insured/Driver,
b) Copy of CNIC of Insured and driver,
c) Police report/roznamcha
d) Copy of Insurance certificate
e) Copy of registration book.

What is total loss?
If the cost on the repair of an accidental vehicle is more than 50% of vehicle’s current market value, it is likely that such vehicle will be declared as Total Loss as it is uneconomical to get the vehicle repaired.

What is the maximum amount that I can get in claim?
The maximum claim amount is the sum insured which is given in case of Total Loss and Theft/Snatch cases.

How long will my claim take to settle?
The claim is recorded immediately when reported to us. It is processed within 24 hours, however, claim settlement few claims may take a longer time for settlement depending upon the extent of damage and especially where the quantum of claim cannot be gauged unless relevant parts are dismantled. However, our benchmark is to process your claim within 7 days after receipt of all necessary claim documents as required by the claims department.

I had not registered vehicle in my name but policy is issued in my name, will the company entertain my claim?
Registration of vehicle is necessary and pre-requisite for entertaining claim. If you have not registered your vehicle, the claim department will not reimburse your claim amount. You can get reimbursement of your claim amount from Insurance Company after getting your vehicle registered and providing all the necessary documents that includes claim form, invoices, copy of driving license, copy of registration book, copy of CNIC of Insured, or any other relevant document as and may require by the Insurance Company.

Will my claim be entertained after policy expiry?
No. Claims that are incurred during the currency of the policy period shall be entertained.

What is uninsured loss?
These are costs you may incur as a result of an accident, that are not already covered by your motor insurance policy, e.g. any accessory that is not endorsed in the policy.

What is depreciation?
It is an amount which you have to pay, if parts are replaced with new ones in case of damage.

What happens if the accident is not my fault?
You need to lodge the claim with details of the insurance of the third party at whose fault the incident occurred. If the claim is charged to the third party or his insurer then your policy will not influence your No Claims discount.

Will the company change the part I require?
Part(s) will only be replaced if it is damaged to an extent where it cannot be repaired.

What are the perils against which my vehicle is covered?
The policy covers accidental damages (external means), Theft/Snatch, Total Loss and Third Party Liability.

What if I want to change some details on my policy?
You can contact our call center for changes. If the change involves any monetary amount we shall charge you accordingly.

My insurance has expired yesterday is there a grace period after last date for renewal?
There is no grace period.

What is Third Party Liability?
Third-Party Liability coverage is part of your Basic Auto plan and covers you for accident claim made by third parties for loss or damage to their vehicle or property.

What is not covered under my bike insurance policy?
Items which is not part of your bike and any item which is installed by yourself for decoration, pleasure and convenience until specifically endorsed in the insurance policy.

What are the points that I need to check in the renewal notice?
1. Bike Reg. No. is Correct, if not kindly call our Call Centre and notify immediately
2. Sum Insured of the vehicle. If it is less/greater than market value than you should increase/decrease the sum insured.

How do I cancel my renewal?
Need to inform our renewal team or at our contact center. For query please call on 111-000-301.

Can I renew my insurance without an inspection after expiry of policy?
Yes. You have to upload the pictures of your motor bike for self-survey through TPL Insurance Mobile App.